Selling a dream
Aura Holdings’ sales consultants share a common goal … to deliver exceptional service while supporting retirees in their journey to find their perfect forever home.
Our team of six super salespeople pride themselves on their honesty, diligence and care. They also need to know the Aura product inside out and be across the legislation covering retirement village living.
Find out more about our consultants’ passion for their roles.
Narelle Clarke, Kingsford Terrace Corinda
Narelle says working for Aura Holdings has provided her with an opportunity for a rewarding role and a new direction in her career. She enjoys getting to know her clients with the relationship only growing stronger when they become Kingsford Terrace residents and she sees them on a daily basis.
Narelle says she derives a lot of pleasure from being able to help retirees find their perfect home as she believes retirement village living is a wonderful option.
The location, its beautiful gardens, space and facilities are what she likes most about Kingsford Terrace.
When she isn’t in the sales office at KT, Narelle loves spending time with her family, friends, her dogs, and hiking.
Kirralee Couch, Somerset Indooroopilly
Kirralee was excited to welcome her buyers into stage one of Somerset Indooroopilly in late 2021. “The residents were all blown away by the final product,’’ she says. “The offering from Aura Holdings and the aesthetics of the development make Somerset just an amazing place to live.’’
Kirralee who has a background in the real estate industry has worked in the retirement living sector for six years.
Her goal is to make the transition to retirement living from the family home as seamless as possible. “Somerset is everything our wonderful residents had hoped for – and more! So many had become firm friends by meeting at events during the construction phase so when they moved in it was such a welcoming, social community to live.’’
Stage two of Somerset is under construction.
In her spare time Kirralee loves spending time with her young son, strolling with her cavoodle Dudley, yoga, time with friends and shopping.
Karol says it is vital the company she works for shares her personal values. “After meeting Aura’s Mark Taylor and joining the team, I quickly learnt Aura's focus was putting residents’ needs first. I knew I had to be a part of it.’’
Karol has worked in the retirement living industry since 2009 and sees her role as being very different to that of a real estate agent. “It’s a privilege to play a part in residents’ journey to finding a fulfilling lifestyle not just today but for years to come and know I played a part in that journey.’’
She says it’s a pleasure presenting Aura’s sales contracts to future residents. “Our contracts are the best I have seen … fair and transparent. All in-home maintenance is taken care of at no additional cost, residents receive the majority of the capital gain and there are no refurbishment costs.’’
Karol loves time with family and friends, music and long walks on the beach with her cavoodle.
Suzy Cornelius, The Pavilion North Kirra
Suzy, the Village Manager of The Pavilion North Kirra, is now looking after sales in the village.
Suzy has worked in the retirement living sector for nearly 20 years and thrives on developing genuine relationships with her buyers. “I love meeting our residents, supporting them on their journey and then welcoming them to their new homes. I feel very privileged to work for Aura Holdings and have the opportunity to introduce residents to the stunning beachside retirement community of The Pavilion.’’
The first residents began moving into the sold-out first stage in late 2021 and construction on stage two will begin soon. “I look forward to assisting The Pavilion’s stage two residents to a smooth transition to their new home,’’ Suzy says.
“At Aura we see the joy every day that our style of retirement living brings to our residents: complete freedom from home maintenance, a wonderful lifestyle, a sense of belonging with like-minded neighbours and ready access to in-home services to support them if needed.’’
John Elder, The Atrium Lutwyche
John, the Village Manager of The Atrium Lutwyche, now also looks after sales in the almost sold-out community.
He is experienced in the retirement living industry and has worked for several village operators over the years. "When I first read Aura Holdings' contract, I was pleasantly taken by surprise. It was nothing like I had seen before,'' John says.
"Deciding to downsize can be fraught with emotions, so, you cannot take the smile off my face when a buyer becomes a resident and says 'why didn't I move earlier, it's the best decision I've made.'
“The Atrium Lutwyche feels nothing like a typical retirement village. I love hearing the laughter from the aqua classes and the fact residents get great pleasure being part of a caring, supportive community.’’