Terms of Use

Focus Group Overview
The Promoter will be conducting three separate focus groups at the following locations:

• Corinda, QLD
• Maroochydore, QLD
• Bilinga, QLD

Further event details, including venue addresses and session times, will be provided closer to the event date.

Eligibility
a. Participation is open to Australian residents aged 60+ years and over.
b. Individuals must register their interest via the form provided.
c. Employees of the Promoter and their immediate families are not eligible.

Registration and Selection Process
a. Completing the registration form does not guarantee a place in a focus group.
b. Places are strictly limited and allocated at the Promoter’s discretion.
c. If registration numbers exceed available spots, participants will be selected by random draw to ensure fairness.
d. Successful participants will be contacted by the Promoter with confirmation and event details.

Participation Requirements
a. Confirmed participants must attend their allocated session in full.
b. By attending, participants consent to providing opinions, feedback, and insights during the session.
c. Sessions may be observed or recorded for internal research and improvement purposes. Participants will be notified if/when a recording does occur.

Provided on the Day
a. The Promoter will provide lunch for all confirmed participants. The Promoter will make reasonable efforts to accommodate participants’ dietary requirements where provided in advance; however, no guarantees can be made.
b. Each participant who attends their full session will receive one (1) AU$100 gift card as a thank-you for their time.
c. Gift cards are not transferable, exchangeable, or redeemable for cash.

Changes, Cancellation & No-Show Policy
a. The Promoter reserves the right to amend session details, change venues, or cancel a session if required, including for reasons beyond its control.
b. Participants will be notified of any changes via the contact details they provided.
c. The Promoter reserves the right to replace a participant who cancels, is uncontactable, or does not attend.

Privacy
Personal information collected during registration and participation will be handled in accordance with the Promoter’s Privacy Policy. Information will be used solely for administering the focus groups and related research purposes unless otherwise stated.

Limitation of Liability
To the maximum extent permitted by law, the Promoter accepts no responsibility for any loss, injury, or damage suffered by participants during or in connection with the focus groups, except where such liability cannot be excluded by law.

Acceptance of Terms
By registering for the focus group, individuals accept these Terms & Conditions and agree to comply with all reasonable instructions provided by the Promoter.

Eligibility
a. Entry is open to Australian residents aged between 30 and 60 years as of 31st December 2025.
b. Participants must complete the entire survey to be eligible to receive the reward. Incomplete, partially completed, or duplicate survey submissions will not qualify.
c. Employees of the Promoter and their immediate families are not eligible to participate.

Promotion Period
The promotion opens on the date the survey link is first distributed and closes when the Promoter ends the survey (“Promotion Period”). The Promoter may close the survey at any time without prior notice.

How to Participate
a. Participants must complete the full survey via the link provided.
b. Only one survey submission per individual is permitted.
c. By entering the promotion, participants confirm that the information provided is true and correct.

Reward
a. Eligible participants will receive one (1) AU$50 gift card (“Reward”).
b. The specific brand/type of gift card is at the Promoter’s discretion.
c. Rewards are not transferable, exchangeable, or redeemable for cash.
d. The Promoter reserves the right to substitute the Reward with an alternative of equal value if necessary.

Reward Distribution
a. Gift cards will be distributed on a date to be determined in 2026.
b. Distribution will occur via email or post, depending on the type of gift card. Participants must provide accurate contact details (email AND phone number) to receive the Reward. 
c. The Promoter is not responsible for Rewards that are lost, delayed, misdirected, or unable to be delivered due to incorrect details supplied by the participant. Entries with incomplete or incorrect contact details will be disqualified

Verification
The Promoter reserves the right to verify the identity of participants and the validity of survey submissions. The Promoter may disqualify any participant who tampers with the entry process, submits false information, or attempts to enter multiple times.

Privacy
Personal information provided by participants will be handled in accordance with the Promoter’s Privacy Policy. Information collected will be used solely for administering the promotion and survey analysis unless otherwise stated.

Limitation of Liability
To the maximum extent permitted by law, the Promoter is not responsible for any loss, damage, or injury suffered by participants arising from participation in the promotion or use of the Reward.
The Promoter accepts no responsibility for technical issues, delays, or failures that may affect participation.

Changes to the Promotion
The Promoter may amend, cancel, or suspend the promotion or these Terms & Conditions at any time where necessary (e.g. due to technical failure, insufficient participation, or events outside the Promoter’s control).

Acceptance
By participating in the promotion, individuals accept these Terms & Conditions.