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When isolation means you’re not alone

The COVID-19 situation is changing daily so at Aura Holdings we have firm plans in place to support all our retirement village residents during this health crisis.

When isolation means you’re not alone

The Coronavirus (COVID-19) situation is changing daily and Australians are being bombarded with mixed messages that can be confusing. At Aura Holdings we have firm plans in place to support and keep all our retirement village residents informed during this health crisis.

The health and wellbeing of all our residents is our priority. If a resident needs to self-isolate in their apartment they are in a fortunate position living in one of our villages. Self-isolation does not mean they are alone. As part of living within a retirement community our residents can be confident they will be well supported. Village managers will ensure residents’ immediate needs are met and that they have regular communications and welfare checks, even if in the extreme position of needing to self-isolate within their apartment.

As a resident in isolation, they will have someone who can shop for them or groceries can be delivered to the door. Several of our residents already order pre-prepared meal services that arrive at the village reception desk. They are also surrounded by supportive, kind-hearted neighbours who will be more than willing to bring meals to them – even if it involves ringing a doorbell and leaving them at their door. Our own village version of Meals on Wheels!

Many older Australians living in their own homes in suburbs or towns are feeling isolated and unsure about what the coming weeks may hold for them but our residents can be assured of being well supported in a community of like-minded residents with staff on hand.

With residents’ wellbeing in mind we have unfortunately taken the tough decision to close all our village community facilities until further notice. This includes the pool, craft room, gym, billiards room, dining room, library etc. All village-organised social events and exercise classes will also be postponed until the end of April at which time we will review the COVID-19 situation and the Government’s advice.

A major advantage of living in a village community is that there are like-minded and supportive people close by. During this unprecedented crisis, this support is vital. Every day we witness the care and support our residents display for their neighbours.

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