Our villages are owned and operated by experienced southeast Queensland-based company, Aura Holdings. The Directors Mark Taylor and Tim Russell have more than 35 years’ experience working within the retirement living industry. Learn more about Aura Holdings.

No. Stamp duty does not apply to your retirement living apartment.

You purchase a “right to reside” under a leasehold agreement overseen by the Retirement Villages Act 1999 (Qld). Your leasehold agreement will give you the right to live in your apartment for as long as you wish. The lease automatically terminates on the death of the surviving resident or when the apartment is sold.

With leasehold you won’t pay stamp duty on your purchase and Aura Holdings, as the operator, is responsible for maintaining your apartment inside and out.

The General Service Charge ranges between our villages. Fees are calculated by apartment size and not on the number of occupants. Please check with your sales consultant for current information about these charges.

This fee covers the cost of village staff, the maintenance of all common areas, plus your use and maintenance of the village facilities. It also includes building insurance, 24-hour emergency call response, council rates and water used around the village. (You will pay separately for the metered water you use in your own apartment.) Under legislation, retirement village operators may not profit from the General Service Charge.

These charges will rise over time as the costs of services and statutory fees increase. Aura, as the operator, is conscious of residents’ cost of living expenses so strives to deliver best value for money outcomes for them. Residents are also protected under the Qld Retirement Village Act which regulates any increases above CPI that are not statutory-based costs eg council rates. All non-statutory charges above CPI must be voted on by village residents.

Our residents pay their service charges monthly by way of direct debit from a nominated bank account.

Your Village Manager can help with any maintenance issues in your apartment. If any item that was in place when you moved in needs replacing this will be done for a similarly priced product without any cost to you.

No, in our villages you won’t pay for these services.

You will be responsible for normal services in your apartment such as electricity, phone and internet, and contents insurance.

It’s the lifestyle, support, security and facilities that make all the difference in the village. You won’t be sharing your space with renters and Airbnb holidaymakers as you might in a regular residential complex. Aura is responsible for all capital replacement and does not charge residents for reinstatement or refurbishment at the time of resale. Owners of residential apartments must pay all capital and capital replacement costs.

Yes, you can sell at any time. Aura Holdings’ sales consultants will sell your apartment on your behalf. Unlike some other villages, you will benefit from the capital gain on your apartment when you sell.

No, but you can include your apartment in your assets and after its sale the proceeds can be distributed to your beneficiaries as per your wishes.

The Deferred Management Fee (DMF) is your contribution to the refurbishment and management of the village. It is charged on an “enjoy now, pay later” basis and deducted when your capital sum is repaid to you. It allows you to free up some capital now to enjoy your retirement. Learn more here.

A real point of difference for Aura Holdings is our Resident Transfer Program. If you need to move to a smaller apartment or wish to upgrade to a larger apartment or transfer to another Aura village, we will be happy to accommodate your needs. You will not incur the Deferred Management Fee twice. Read more about Resident Transfer Program on our blog.

We will cater to any desire you have to own a holiday home with all the convenience and security of your current Aura Holdings village. If you buy a second apartment for a sea change or tree change at another Aura village, you won’t pay deferred management fees on the lower-priced apartment. Speak to one of our sales consultants for more information.